Lean and Six Sigma Processing Engineering and Healthcare Systems. JASGBI 2014, Autumn, 44

David Rew
Director of Communications, pp 10 - 12

Surgeons have never shied away from innovation. Forthcoming, progressive and seemingly inevitable reductions in the funding of UK public healthcare services, relative to demand, will mandate radical thinking about the delivery of healthcare, if a credible clinical service is to be sustained in a format which we presently recognise.
My reflections on this problem have recently been focussed in reading about the UK Government Digital Service, which has adopted a radical, user-centred and simplified approach to the delivery of nationwide digital information services through the web dotGov portal (about more of which later); and through a commissioned review of the International Journal of Lean Six Sigma (Emerald Group Publishing, UK), which has led me into the rich literature of lean production processes and systems in manufacturing and their translation into the service (and healthcare) sectors.

To view full article, download PDF.